Terms of Service

By downloading or using the platform, these terms will automatically apply to you – you should make sure therefore that you read them carefully before using the platform. You’re not allowed to copy, or modify the platform, any part of the platform, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the platform, and you also shouldn’t try to translate the platform into other languages, or make derivative versions. The platform itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Jaiyam Industries.

Jaiyam Industries is committed to ensuring that the platform is as useful and efficient as possible. For that reason, we reserve the right to make changes to the platform or to charge for its services, at any time and for any reason. We will never charge you for the platform or its services without making it very clear to you exactly what you’re paying for.

The Jaiyam Industries platform stores and processes personal data that you have provided to us, in order to provide our Service. It’s your responsibility to keep your phone and access to the platform secure. We therefore recommend that you do not jailbreak or root your phone, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the Jaiyam Industries platform won’t work properly or at all.

You should be aware that there are certain things that Jaiyam Industries will not take responsibility for. Certain functions of the platform will require the platform to have an active internet connection. The connection can be Wi-Fi, or provided by your mobile network provider, but Jaiyam Industries cannot take responsibility for the platform not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left.

If you’re using the platform outside of an area with Wi-Fi, you should remember that your terms of the agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the platform, or other third party charges. In using the platform, you’re accepting responsibility for any such charges, including roaming data charges if you use the platform outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the platform, please be aware that we assume that you have received permission from the bill payer for using the platform.

Along the same lines, Jaiyam Industries cannot always take responsibility for the way you use the platform i.e. You need to make sure that your device stays charged – if it runs out of battery and you can’t turn it on to avail the Service, Jaiyam Industries cannot accept responsibility.

With respect to Jaiyam Industries ’s responsibility for your use of the platform, when you’re using the platform, it’s important to bear in mind that although we endeavour to ensure that it is updated and correct at all times, we do rely on third parties to provide information to us so that we can make it available to you. Jaiyam Industries accepts no liability for any loss, direct or indirect, you experience as a result of relying wholly on this functionality of the platform.

At some point, we may wish to update the platform. The platform is currently available on Android & iOS – the requirements for both systems(and for any additional systems we decide to extend the availability of the platform to) may change, and you’ll need to download the updates if you want to keep using the platform. Jaiyam Industries does not promise that it will always update the platform so that it is relevant to you and/or works with the Android & iOS version that you have installed on your device. However, you promise to always accept updates to the platform when offered to you, We may also wish to stop providing the platform, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the platform, and (if needed) delete it from your device.

Changes to This Terms and Conditions

We may update our Terms and Conditions from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Terms and Conditions on this page.

These terms and conditions are effective as of 2023-06-01

Contact Us

If you have any questions or suggestions about our Terms and Conditions, do not hesitate to contact us at Plot number 40, Industrial Area Phase 2, Panchkula, 134113.

Refund Policy

Jaiyam Industries provides its customers with only strictly quality-controlled goods without exemption according to ‘Jaiyam Industries’ quality standard. We will follow the specifications as instructed by the customer at the time of order. Any changes during the production will be notified and confirmed by the customer. We DO NOT accept any returns or refunds for any customized goods at all once the order has been placed or shipped. So you can ask for pictures, video conference or anything that would be possible to show you your followed specifications.

You can make any changes on the garment as long as the sample has not been approved for bulk production or shipped out. We can also make changes after the order has been shipped, but you will have to pay for the shipment and re-shipment of the garment.